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MED SERVICES OF AMERICA resulted from
the merger of the two largest independent community laboratories
into a single formidable full-service community laboratory.
The mission of this laboratory is quite simple: "To provide
the highest quality services at a fair price." We hold
that mission statement as a core value of our business. We
became the community laboratory of choice that we are today
by not departing from our formula for success: Keep the
client first, always.
We deliver high quality laboratory services
to all counties in Florida. As we continue to grow we are
constantly finding ways to reinvent ourselves and maintain
our mission. Our couriers are carefully selected and trained
to be ambassadors and efficient conduits of necessary and
vital information. Our emphasis on courtesy, professionalism,
and personal attention to detail bonds our couriers to our
clients. Our client services representatives are likewise
schooled in our philosophy of business with additional training
in assisting clients with specimen and results tracking, specimen
requirements, courier routing, and specialty testing timetables.
A Benchmark for Other Community Laboratories
MED SERVICES OF AMERICA currently employs
people committed to our philosophy of business excellence.
We are a full-service locally owned community laboratory.
We are a zero tolerance compliant laboratory staffed with
experience and knowledgeable technologists. Our patient testing
protocols utilize the most sensitive and specific methodologies
available and the latest in laboratory instrumentation. Our
Laboratory Directors are seasoned professionals who are well
known in the medical community we serve. Our Laboratory Directions
serve as invaluable client resources and have developed long-standing
personal and technical relationships with our clients as a
result of their clinical acumen and availability. In addition
to serving as clients our Laboratory Directors steward the
laboratory to continued technical leadership in the marketplace.
MED SERVICES OF AMERICA is accredited by
all applicable Federal and State Licensing Agencies. We are
affiliated with the College of American Pathologists and participate
in their proficiency testing programs to assure our clients
of the highest possible standards of laboratory testing. Our
staff members are proactive in community technical groups
as well as several international and professional organizations
such as AACC, ASCP, NCCLS, ASM, AMT and CLMA.
Service + Professionalism + Quality = MED
SERVICES OF AMERICA
Our Billing Department
As we are all aware, in the past few years
Medicare and insurance companies have greatly increased the
information required to submit bills for medical services.
This has been especially true for claims submitted for laboratory
services. As a Medicare approved laboratory we must adhere
to strict billing guidelines to remain in compliance. In our
efforts to provide the best client services possible and streamline
this information collection process we have maintained an
ongoing dialogue with the appropriate authorities. As a result
of our efforts we have trained our marketing representatives
and our field client service representative to be billing
information resources to our clients.
Our billing department personnel regularly
attend continuous education programs to be of the greatest
possible assistance to your staff and patients. We stress
education and training to prevent confusion with respect to
changing policies and reimbursement.
Please consider our billing department your
personal resource to assist whenever possible in the resolution
of questions regarding medical necessity, frequency screens,
Medicare and Medicaid compliance and insurance requirements.
Once again our focus is simple: Keep, the client first,
always.
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